Privacy Policy

Sellergoo (sellergoo.com) is a profit-and-operations analytics service for e-commerce sellers, operated by Hüseyin Kurtoglu Wolfsohn (sole proprietor), Alte Schulgasse 9, 64850 Schaafheim, Germany · [email protected]. Sellergoo is a subscription SaaS: each customer connects their own marketplace or store account and Sellergoo processes that data on the customer's behalf.

When a seller connects an account (e.g. Shopify, Amazon, eBay) via authorization (OAuth) or API credentials, we read that seller's own business data required for analytics: orders, order line items and SKUs, prices, fees, refunds/returns, settlements and payouts, inventory levels, product listings and account/performance metrics.

We do not request or store end-customer personal data — no buyer names, email addresses, phone numbers or shipping/billing addresses. Our integrations are configured to retrieve order and financial fields only.

Data is used solely to provide the connected seller with analytics and automation: net profit, margins, ROI and cost per order/product, inventory and reorder insights, repricing and review-request automation, and consolidated multi-channel reporting. We do not use it for advertising, profiling of end-customers, or resale.

Data is processed and stored on our own server in a Hostinger data center in Frankfurt, Germany, with traffic routed through Cloudflare. It is encrypted in transit (TLS) and credentials are encrypted at rest (AES-256). Each customer's data is isolated in a separate per-account database; no customer can access another customer's data. Access is limited to authorized staff on a least-privilege basis.

We do not sell or share connected-account data with third parties for their own purposes. The only processors involved are our infrastructure provider (Hostinger, under a data-processing agreement) and, for subscription billing only, Stripe — Stripe receives billing/payment data, never marketplace order data.

We retain connected-account data for as long as the connection is active. A seller can disconnect at any time, which revokes our access. For Shopify, uninstalling the app (and the subsequent shop-redaction request) revokes the store token and disconnects the store. You can also request deletion of your data at any time by contacting [email protected].

Sellers (and, where applicable, their end-customers) have the rights granted under the GDPR, including access, rectification, erasure and portability. For any privacy request or question, contact [email protected]. The German-language data-protection statement is available at /datenschutz.